FREQUENTLY ASKED QUESTIONS

WHY "AVRIL"?

Avril means April in French, it reminds us of Spring, freshness, renewal, nature... all of these match with our brand values: quality, nature, novelty, joy, colours... With Avril, the nice days are coming back and we want to take care of us!

WHAT DOES IT MEAN WHEN PRODUCTS ARE CERTIFIED ORGANIC BY ECOCERT?

All our organic cosmetics are certified by Ecocert and Qualité France. These labels guarantees that we respect the standards of organic cosmetics:

- Products are without GMOs, parabens, phenoxyethanol, nanoparticles, silicon, PEG, synthetic colors and fragrances, or ingredients derived from animals (except naturally produced by them: milk, honey ...).

- Products contain at least 95% natural ingredients, including at least 10% of ingredients from organic farming. 10% may seem quite small, but you should know that there are water or mineral ingredients (therefore non-agricultural) in cosmetic products ... In fact at least 95% of the plant ingredients have to be from organic farming.

- The packagings are validated by Ecocert for their lesser impact on the environment

WHAT IS AVRIL DOING FOR THE ENVIRONMENT?

First, we reduce packaging: we remove all unnecessary boxes and blisters, and we prefer to use large packs in order to use less plastic.
Secondly, we only develop certified organic products (excepted nail polish and nail polish remover) at affordable prices so that everyone can discover organic cosmetics.
For non-organic products, we make sure they are as natural as possible. The formula of our nail polish is free from the seven controversial chemical ingredients.

Finally, Avril is a partner of the association Canopée Reforestation: 65 trees will be planted at the end of 2018 in the Hauts-de-France county.

HAS PRODUCT SAFETY BEEN TESTED?

Safety tests are carried out to make sure the product is not harmful and does not cause allergies. All our cosmetic products are tested to prove their skin tolerance. These tests are driven by independent laboratories.

ARE PRODUCTS TESTED ON ANIMALS?

No. For each of our products, we have a complete technical and regulatory folder which summarizes the various quality controls made. It also guarantees that no test is carried out on animals, both for finished products and for raw materials. Animal testing is forbidden in France and in the European Union, as well as banned by Ecocert organic cosmetics standards. Safety tests are practiced by volunteers who wear the product under an occlusive dressing during 48 hours. On top of that, we are certified Cruelty Free by PETA.

WHERE ARE AVRIL PRODUCTS MADE?

Most of our products are made in France. Others are made in Italy.

The accessories are made in Asia, always under strict enforcement of our specifications, which are as demanding as for our “Made in France” products.

The country of manufacturing is indicated on each product page of our website, at the bottom of the "Ingredients" section.

HOW DO YOU MANAGE TO OFFER SUCH INCREDIBLE PRICES?

We reduce packaging as much as we can, which save costs. Besides that, we do no advertising and we do not pay endorsements to praise the quality of our products!

COMPARED TO THE PRICES OF YOUR PRODUCTS, SHIPPING COSTS SEEM HIGH! CAN WE AVOID THEM?

Yes. Shipping to France is free for any order over 70 €! To reach this amount, don’t hesitate to order with friends. For other European countries, the shipping is free if you reach an order amount depending on the country: find all information here.

CAN YOU FIND AVRIL PRODUCTS IN STORE?

A complete list of stockists of Avril products is here. However, so far the full range of Avril products can only be found on our website.

CAN I GET SAMPLES?

We cannot send samples because we don’t produce any. This is part of our policy of reducing costs in order to offer you high quality products at unbeatable prices. If you want to see Avril products before purchasing them, you can consult the list of stockists close to you.

ARE YOUR PACKAGING RECYCLABLE? DO YOU DO BULK / REFILLS?

Products in plastic bottles and glass are recyclable. Products in tube are not yet supported by recycling networks and must be disposed of with household waste. If you have any doubt, the sorting instruction is indicated on the packaging of our products.

 In order to participate in the reduction of waste, our products are free of superfluous packaging (blister, cardboard overpack ...).

 We work on bulk and refill issues but it is a complicated process from a legal, hygienic, practical point of view... We do our best!